NuPhy Air75 v2 delayed shipping

2023年10月13日

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On October 13, 2023, NuPhy notified purchasers of the new Air75v2 that their shipment had been delayed.

Dear NuPhy customers:.

We understand and feel your eagerness to get your hands on Air75 V2, and this is why with regrets we are writing to inform you that we are behind on our shipping schedule, and unfortunately cannot process all the shipments for pre-sale orders by the promised deadline of the 13th of Oct, at the end of which day we estimate only 60% of pre-sale orders will have been shipped. estimate only 60% of pre-sale orders will have been shipped.

The silver lining is that with the exception of NuPacks, we have almost received all the shipping contents needed in our warehouse, and will continue to dedicate all relevant workforce towards accelerating their dispatching, which will continue during the weekends as well as the weekdays. The silver lining is that with the exception of NuPacks, we have almost received all the shipping contents needed in our warehouse, and will continue to dedicate all relevant workforce towards accelerating their dispatching, which will continue during the weekends as well as the weekdays. 90% of orders are expected to be shipped by the 17th of Oct, and 100% of orders not including NuPacks by the 19th of Oct. The NuPacks will not arrive before the 25th due to QC issues during the trial production, however we will offer the option of shipping them separately for free, so customers who ordered the NuPacks would be able to receive their keyboards earlier and in due time will receive E-mails to indicate their choices. However, we will offer the option of shipping them separately for free, so customers who ordered the NuPacks would be able to receive their keyboards earlier and in due time will receive E-mails to indicate their choices of preferred shipping method (separate shipping by default if no response is received). The shipping method will be determined by the shipping method used for the trial production. Should you have any other inquiry regarding your order please do not hesitate to contact us.

Thank you for your continued support and patience.

Best regards,

NuPhy

要点

The order was scheduled to ship sequentially by the pre-order deadline, but as of October 13, only 60% of the orders have been shipped.
90% of orders expected to ship by October 17
All expected to ship on October 19.
NuPack’s arrival has been delayed and is expected on October 25
Those who order together will be shipped separately for free (default), as it is difficult to bundle them together.

Possible reasons for the delay in shipping could be that a large number of items were produced and could not be shipped in time, or local logistics, although the local store is not sure which.

Since the v2 model is expected to improve the key feel, it is quite possible that many orders were placed as a result of the worldwide attention.

With this schedule, it is likely that those who ordered in Japan will not receive their orders until the end of October.

Let’s look forward to it.